ShadesLondon Hair “Terms of Use” govern the use of this website and the purchase of any products from it. The website is owned and operated by ShadesLondon Hair.

In the context of this website, “we”, “our” and “us” means www.shadeslondonhair.com and “you” and “your” means you, the user or customer of this website. If you do not agree with these terms of use, please do not use this site.

The following Terms of Use and any other rules posted on our www.shadeslondonhair.com constitute an agreement between us and you; the visitor, governing your access and use of all content and functionalities available at the ShadesLondon Hair website, related micro- sites accessed through the URL www.shadeslondonhair.com, related domain names, and any other website or micro-site of ShadesLondon Hair (collectively the “Site”).

By visiting the Site, you are accepting and consenting to the practices described in the Terms of Use. We may modify the Terms of Use from time to time and your continued use of this Site (or any of our other Sites) following such change shall signify your agreement to be bound by the modified Terms of Use.

If you require more assistance you can contact us by emailing info@shadeslondonhair.com


Your financial & identity protection is our most important priority. That is why almost all payments are processed through PayPal, which is one of the safest & most secure payment processing systems in the world.

We take reasonable care to make our Site secure. Most credit/debit card transactions on this site are processed using PayPal, a secure online payment gateway that encrypts your card details in a secure host environment. We will not store your credit/debit card details on our systems as PayPal processes it independently of ShadesLondon Hair. PayPal ensured all transactions will be fully encrypted and only used to process card transactions, which you have initiated.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.


Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code, discounts or offers, and must be redeemed by the date published, if provided.


All prices indicated on this Site do not reflect any or all of the international duties, taxes, or other customs charges that the package may encounter when it arrives in its final destination. Please contact the customs agency officials to find out all applicable taxes and duties (if any). Those charges vary greatly from country to country and will not be covered by ShadesLondon Hair.


Complete Terms: the Terms of Use constitute the whole legal agreement between you and ShadesLondon Hair and governs your use of the Services. Notwithstanding the foregoing, you understand that ShadesLondon Hair may make changes to the Terms of Use from time to time. When these changes are made, ShadesLondon Hair will make a new copy of the Terms of Use available at http://www.shadeslondonhair.com. You agree that ShadesLondon Hair is under no obligation to provide you with notices regarding changes to the Terms of Use. You understand that it is your responsibility to check the Terms of Use regularly for changes.

Liability in the Event of Breach: You agree that you will comply with all of the provisions of the Terms of Use. You understand that you are solely responsible for any breach of your obligations under the Terms of Use and for the consequences of any such breach.

Rights Not Waived: You agree that if ShadesLondon Hair does not exercise or enforce any legal right or remedy, which is contained in the Terms of Use, this will not be taken to be a formal waiver of ShadesLondon Hair’s rights and that those rights or remedies will still be available to ShadesLondon Hair.

Sever-ability: If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms of Use is invalid, then that provision will be removed from the Terms of Use without affecting the rest of the Terms of Use. The remaining provisions of the Terms of Use will continue to be valid and enforceable.

Violation of Terms of Use: Please report any violations of the Terms of Use by emailing info@shadeslondonhair.com.

Independent Relationship: You and ShadesLondon Hair are independent contractors, and these Terms of Use, including but not limited to submission or distribution of any Content you created, will not, in whole or in part, establish any relationship of partnership, joint venture, employment, franchise or agency between you and ShadesLondon Hair. Neither party will have the power to bind the other or incur obligations on the other’s behalf without the other’s prior written consent. Neither party is authorised to act as an agent or representative of the other or for or on behalf of the other party in any capacity other than as expressly set forth in the Terms of Use. Neither party shall in any manner advertise, represent or hold itself (or any of its agents) out as so acting or being authorised so to act, or incur any liabilities or obligations on behalf of, or in the name of, the other party, unless specifically provided for in the Terms of Use.


If you have any concerns with, or do not understand, our Terms of Use, we welcome you to contact us at info@shadeslondonhair.com and we will make every effort to address and resolve your concerns.

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